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Frequently Asked Questions

  • Are you a manufacturer or a trading company?

    Are you a manufacturer or a trading company?

    Yes, We have over 17 years of experience as a professional manufacturer and exporter, specializing in designing and producing top-quality silicone products. We are open to accepting ODM and OEM orders to meet our clients’ specific needs.
  • Are you ISO certified and registered with FDA?

    Are you ISO certified and registered with FDA?

    Yes, Yuefa Silicone is ISO 9001, BSCI, Disney Certified, and registered with the FDA.
  • Can i customize the silicone products?

    Can i customize the silicone products?

    Yes, we are highly experienced in creating custom silicone products. Rest assured the silicone products we create are FDA/LFGB food-grade approved and free from harmful substances such as BPA, PVC, Phthalates, latex, lead, and Mercury.
  • How long is the production time for customized orders?

    How long is the production time for customized orders?

    The production time for customized orders typically ranges from 10 to 15 days, depending on the complexity of the design and the order quantity.
  • What types of custom products do you offer?

    What types of custom products do you offer?

    We offer a diverse range of customized silicone products, including silicone bags, stress-relief toys, stationery, keychains, daily silicone essentials, and more – available in various sizes, colors, and shapes. Furthermore, we can incorporate your logo, brand identity, or custom design elements to meet your specific needs.
  • What is the minimum order quantity (MOQ) for custom silicone products?

    What is the minimum order quantity (MOQ) for custom silicone products?

    Our minimum order quantity for customized orders varies depending on the specific design and requirements. Please contact our sales team to discuss the details of your customization needs and MOQ.
  •  What materials are used in the manufacturing of my silicone products?

    What materials are used in the manufacturing of my silicone products?

    All our silicone products are made from 100% food-grade silicone and are BPA-free, non-toxic, and environmentally friendly, ensuring the safety and durability.
  • What is the certification of silicone products?

    What is the certification of silicone products?

    Silicone products may have various certifications depending on the specific product and market requirements. Some common certifications include FDA, LFGB, BPA-Free, and ISO 9001. These certifications ensure that the silicone water bottles meet international safety, quality, and environmental standards. To verify the certifications of our products, please feel free to contact our sales or customer service team for more information.
  • What are the available printing methods for customizing the products?

    What are the available printing methods for customizing the products?

    We offer several printing methods, including screen printing, heat transfer, and UV printing, to ensure your logo and design elements are vibrant, durable, and long-lasting.
  • What are the shipping options available for international orders?

    What are the shipping options available for international orders?

    We offer various shipping options, including air freight, sea freight, and express delivery services (such as DHL, FedEx, and UPS) to meet the specific needs of our clients.
  • Do you provide after-sales support for your products?

    Do you provide after-sales support for your products?

    Yes, we value our clients and offer excellent after-sales support.